Who owns DNH*Domain Hosting Srvcs?

DNH*Domain Hosting Srvcs is a legit seller name owned and operated by Wild West Domains, LLC based in U.S. The-Online.com uses this biller as one of their seller name during processing of online transactions across the world. As such this name appears on customer's card statement.

Whom to contact for payment issue related to DNH*Domain Hosting Srvcs?

If you are a direct customer of The-Online.com, that is, you have purchased domain name or web hosting related services from The-Online.com directly and have an active account and payment method listed your dashboard then you can contact The-Online.com for any payment issue including refund, account credit or any other billing issue. If you have purchased any domain or hosting products from one of our resellers, then you should contact them directly. If you can't recognize from where did you made a purchase, then contact Wild West Domains, LLC.

How can I apply for refund for payment made to DNH*Domain Hosting Srvcs?

We are happy to refund you If you are not statisfied with our services. If you have made a direct purchase at The-Online.com website for any product or services related to domain name and web hosting, you can email us for refund request. Note: You must have an active product or service in your account to get refund. Also, please do not file a chargeback or open Paypal dispute before contacting us for refund. We may apply $150 chargeback / dispute fee plus close your account immediately thus suspending your all products and services. The appropriate way is to contact us with product details, order number, etc. We work with you to issue full or partial refund or account credit according to our Terms of Service and Refund Policy listed on the website.

How many days it required to get refund from DNH*Domain Hosting Srvcs?

Once we approve the refund our payment processor and bank will start the refund process and will refund the amount to your original method of payment, that is, either credit card, Paypal, bank, or any other payment mode like wallet. It can take anywhere between 45 to 60 days for refund to be credited to your bank. Please contact us if you can't see refund after 60 days of initial approval date. You must be our direct customer to get refund from us. We do not process refunds for purchases made with any other Wild West Domains, LLC resellers or stores.

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